Back Office
The operational layer
that should already exist.
Bookkeeping, payroll administration, AR and AP, scheduling, and a real person answering the phone. For businesses running operations on spreadsheets and good will.
What's included in the retainer
The operations that should run without you.
- Bookkeeping and month-end close
- Payroll administration, reporting, and coordination
- Accounts receivable and accounts payable
- Vendor management and bill pay
- Scheduling and calendar coordination
- Phone, reception, and front-desk coverage
- Recurring operational reporting the owner can actually read
Who this fits
If one of these is you, we should talk.
The owner who outgrew the part-time bookkeeper
The books are behind, the close is late, and you find out about problems a month after they happen.
The front desk that's drowning
Calls go to voicemail, scheduling is chaos, and a real person answering the phone would change everything.
The operator running it all on spreadsheets
It works until it doesn't, and you can't take a week off without it falling over.
How we scope this
Scoped to your volume and the coverage you need.
Back office scopes to your transaction volume, your systems, and how much coverage you need. You get one monthly number after a discovery call, with cleanup or systems-setup projects quoted separately and up front. No hourly meter.
How we staff this
It stops depending on any one person, including you.
Your books and operations are run by people who do this for a living, on a defined cadence, with backup so a vacation or a sick day doesn't stop your close or leave your phone unanswered. That's the whole point of outsourcing the back office.
Project and add-on work
One-time work, scoped and quoted per project.
Also need the HR seat filled? See HR. Need the website and automations? See Tech & Growth.
Show us where the operations are leaking.
We'll plug it.
A 30-minute call. Tell us what's behind, breaking, or running on one person, and we'll tell you how we'd take it off your plate.